Welcome to the Smart Customs Community Portal

Customs administrations worldwide have a unique opportunity to harness the power of disruptive technologies to enhance efficiency, transparency, and security within global supply chains. To fully capitalize on these innovations, it is crucial for Customs agencies to effectively identify, understand, and adopt these technologies. By providing comprehensive information, fostering dedicated knowledge-sharing platforms, and supporting continuous capacity-building initiatives, Customs authorities can maximize the benefits of these advancements.

A centralized platform for the ongoing exchange of best practices, experiences, and technological solutions is essential to developing harmonized approaches and staying ahead of technological trends. Such a platform can accelerate the diffusion of innovation and help bridge the digital divide among Customs administrations globally.

In response to this need, the Smart Customs Community Portal has been created to offer to Customs administrations a dynamic and collaborative space tailored specifically to the needs of Customs professionals. The portal is designed to facilitate continuous interaction, peer-to-peer learning, and the sharing of innovative solutions, ultimately enhancing Customs performance and strengthening global supply chains.

Objectives of the Smart Customs Community Portal

1

Build a Customs Community of Experts

Create an active network of National Contact Points (NCPs) focused on technology adoption and Customs digitalization strategies.
 

2

Enable a Safe Environment for Dialogue and Peer Learning

Provide a secure platform for informal dialogue and knowledge exchange among NCPs on technology adoption and implementation.
 

Foster peer-to-peer learning and promote innovative solutions to improve Customs operations.
 

3

Collect and Update Experiences and Knowledge

Continuously gather and update information on technology adoption by Customs administrations and stakeholders.
 

4

Serve as a Hub for Knowledge Dissemination and Collaboration

Act as a central resource for sharing knowledge, building capacity, and fostering collaboration among community members.
 

5

Share Knowledge on Technology in Customs

Disseminate insights and best practices related to technology applications in Customs among community members.
 

6

Increase Visibility of Project Outcomes

Enhance awareness and visibility of project outcomes and innovations to relevant stakeholders.
 

By joining the Smart Customs Community Portal, you are contributing to a global effort to modernize Customs operations and embrace the future of technology. Together, we can drive innovation, enhance security, and optimize the efficiency of global supply chains.

The Smart Customs Community Portal has been developed in the framework of the WCO Smart Customs Project, with the financial support of China Customs.